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FREQUENTLY ASKED QUESTIONS
Welcome! Here, you'll find answers to common questions about our community, products, events, and more. Whether you're new or a long-time member, we're here to help. If you need more info, just reach out—we're happy to assist.
General Info
KRT QRT Community
KRT QRT Racing
Products & Services
Orders & Shipping
What is Kings Rule Together (KRT) & Queens Rule Together (QRT)?
Kings & Queens Rule Together is a community focused on inclusivity, collaboration, and supporting each other to achieve shared goals. It empowers individuals to unite, break barriers, and succeed together.
Where was KRT QRT established?
KRT QRT was founded in 2019 in Philadelphia, PA.
Where is KRT QRT based?
KRT QRT is a global community with hubs and chapters in key locations including Charlotte, Virginia, Philly, California, Georgia, and more. We connect cyclists from around the world, fostering collaboration, inclusivity, and shared passion for racing and riding.
How many paid members does KRT QRT have worldwide?
KRT QRT currently has 342 paid members worldwide.
Does KRT QRT sell products?
Yes, we offer a range of cycling apparel, off-the-bike gear, and more.
How do I place an order?
To place an order, just browse our online store, select the items you want, and add them to your cart. Then, proceed to checkout where you can enter your shipping and payment information to complete your purchase.
Can I modify or cancel my order after placing it?
Once your order is placed, we begin processing it right away to ensure fast shipping. If you need to make any changes or cancel your order, please contact us promptly. We may not be able to modify orders once they’re in the processing stage.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly from our online store.
How do I know if my order was successful?
After placing your order, you'll receive an order confirmation email with all of your order details. If you don't receive an email, please check your spam folder or contact us for assistance.
What shipping options do you offer?
We offer a variety of shipping options, including standard and expedited shipping. Shipping rates will be calculated at checkout based on your location and the shipping method you select.
Do you offer international shipping?
Yes, we offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination.
How long will it take to receive my order?
Shipping times depend on the shipping method you choose and your location. Domestic orders typically arrive within 3-7 business days, while international orders may take longer. You'll receive a tracking number once your order ships.
How much does shipping cost?
Shipping costs are calculated based on your order size, weight, and shipping method. You'll see the shipping costs before completing your order at checkout.
What should I do if my order hasn't arrived?
If your order hasn't arrived within the expected time frame, please check your tracking information. If there's an issue or delay, contact us via email at info@krtcycling.com and we'll help resolve it as quickly as possible.
Can I ship to an address that’s different from my billing address?
Yes, you can enter a separate shipping address during the checkout process.
Do you offer free shipping?
We offer free shipping on select orders or during special promotions. Be sure to check for any free shipping offers at checkout.
Who can join KRT QRT?
KRT QRT is open to individuals of all fitness levels, whether you're into cycling, fitness, or just staying active. We welcome anyone with a passion for movement and a desire to be part of an inclusive, supportive community.
What is the KRT QRT community culture like?
The KRT QRT community is inclusive, supportive, and focused on collaboration. We welcome individuals of all fitness levels, fostering an environment where everyone can grow, achieve their goals, and succeed together.
What is the KRT QRT community culture like?
The KRT QRT community is inclusive, supportive, and focused on collaboration. We welcome individuals of all fitness levels, fostering an environment where everyone can grow, achieve their goals, and succeed together.
How can I start a hub in my city?
To start a hub in your city, simply reach out to us with your interest! We’ll guide you through the process, provide support, and help you get connected with other riders in your area. You’ll be part of our growing network and community, helping build a local presence for KRT QRT.
Can I ride with the club if I'm already a member of another club?
Yes, you can ride with the club even if you're in another club.
As a club member, do I have to wear only KRT QRT gear?
While group rides are not mandatory, we strongly recommend wearing KRT QRT gear for improved performance. For club-sponsored trips and events, we request that you wear KRT QRT apparel to represent the brand and demonstrate team spirit.
What is Kings Rule Together Racing & Queens Rule Together Racing?
KRT QRT Racing is the competitive side of our community, where passionate riders race and challenge their limits. We compete in events of all levels, focusing on teamwork, performance, and personal growth. Whether you're a seasoned racer or new to competition, we support each other to succeed as a team.
How can I become a part of the KRT QRT Racing Team?
KRT QRT Racing is our competitive team, focused on racing, teamwork, and personal growth. We compete in events of all levels, supporting each other to push limits and achieve success together.
What races does the team compete in?
The KRT QRT Racing Team competes in a range of events, including local races, road races, criteriums, time trials, and gravel events, offering opportunities for riders of all levels.
How do I join?
To join the team, fill out the Racing Team Application on our website. Our coaches will review your experience, race results and fitness level. Tryouts are also held at certain times during the year.
Is prior racing experience required to join?
No, prior racing experience is not required to join. We welcome riders of all levels, from beginners to experienced racers, and are focused on helping everyone grow and succeed.
What types of races does the team participate in?
The team competes in local, regional, and national events, including criterium, road races, time trails, stage races, and cyclocross or gravel events, depending on the season's focus. Our race calendar is updated regularly with event details.
Do I need to provide my own equipment?
Yes, riders are responsible for their own bikes, helmet, and essential gear. We offer team discounts on equipment through our sponsors. Each year, we provide an official team training skinsuit, along with a custom team kit (2025 race team skin suit) that must be worn at races and events.
What costs are involved in joining the race team?
We offer two membership options: the Elite Membership for $250 and the General Membership for $150, with pricing based on various factors.
Are there sponsorship opportunities for team members?
Yes, team members may have limited opportunities to secure individual sponsorships, especially for those who perform well in races or demonstrate potential. We also have a range of team sponsors who support our efforts, and there may be opportunities for you to represent them in exchange for support or funding.
Do you have a women's racing team?
Yes, we have a women's racing team called Queens Rule Together Racing (QRTR). We are committed to creating an inclusive and supportive environment for women athletes, offering the same opportunities for training, races, and team support as for all our racers.
Can I race for the team if I'm already on another team?
This depends on the policies of your current team or club. For USAC-licensed events (or similar), you may need to e fully committed to KRT QRT for race registration purposes. We recommend consulting with our team manager to ensure there are no conflicts.
Are there opportunities to volunteer?
Yes, we welcome volunteers! If you're interested in helping, reach out, and we'll share how you can get involved.
Do I have to be a certain age to race?
We welcome cyclists of all ages to race with us. Age requirements vary by event, but most require riders to be at least 18, with some allowing younger participants with parental consent. We can help guide you on race eligibility.
Do I have to be a certain age to race?
We welcome cyclists of all ages to race with us. Age requirements vary by event, but most require riders to be at least 18, with some allowing younger participants with parental consent. We can help guide you on race eligibility.
What is the fit of your cycling jerseys and bibs?
Our cycling jerseys feature a race-cut fit, designed for a sleek, aerodynamic profile. The bibs are tailored for optimal comfort and performance, offering a snug fit that moves with your body for maximum support during rides.
Materials of cycling jerseys and bibs?
Material of jerseys and bibs coming soon.
Do you offer custom or personalized gear?
Yes, we offer custom and personalized gear. You can customize jerseys, bibs, and other apparel with your choice of colors, logos, and designs. Contact us for more details on how to create your own unique gear.
Are your products suitable for all weather conditions?
Yes, we offer apparel designed for all weather conditions. Our collection includes winter gear for colder months and lighter options for warmer weather. Regardless of your location, we have the right gear to support both outdoor and indoor riding.
Do you need to be a member to purchase club merchandise?
No, you do not need to be a member to purchase club merchandise. Our gear is available for everyone to buy!
Can I return or exchange apparel if it doesn’t fit?
Yes, you can exchange apparel for a different size within 14 days. Please note that at this time, we do not accept returns on merchandise. All exchanges must be in unused, original condition with tags attached.
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